Course Refund & Cancellation Policy

REFUND POLICY

All sales are final. There are no refunds. Once you are enrolled in a course, you will be given access to our eLearning Professional Education Center or seating will be reserved and materials ordered. Therefore, all payments received are non-refundable. However, credit may be given toward future trainings only if the course or class has not been accessed. If there are any technical difficulties you may experience regarding online course orders, we will work with you to help resolve such issues.

ONLINE COURSE ENROLLMENT POLICY

All online courses must be completed in (1) one year from the time of enrollment. If you fail to complete the course within the given time frame, additional fees will be incurred for a (6) month extension. There are no exceptions to this policy.

PRIVACY STATEMENT

EduFirst® is devoted to protecting the privacy of your personal information and ensuring equity of access to professional development trainings, support, and resources. No personal information will be used for any purpose other than to help us respond better to your needs. We do not sell, trade or distribute any personally identifiable information collected from you, whether public or private, to any parties. Your credit card number will never be stored on our server. After your order has been verified and completed, this information will be deleted.

The email and/or mail addresses you provide for order processing and/or newsletter distribution may be used to send information and updates. If, at any time, you would like to unsubscribe from receiving future mailings, you will be given the option to do so at the bottom of each correspondence.

PAYMENT METHODS

EduFirst accepts American Express®, Discover®, MasterCard®, VISA®, personal checks, and money orders. Credit and debit card payments may be made via phone or online through Paypal on our website. If you choose to use other payment options, make checks or money orders payable to: EduFirst Consulting Services, Inc. In addition, be sure to complete, print out, and mail a copy of the registration form with payment to: P.O. Box 402, Tyrone, GA 30290. In order to validate registration, the registration form and full payment must be received two weeks prior to class start date. No walk-ins are allowed. In the event your check is returned due to insufficient funds, there will be a $25 fee charge.